And what does Accessibility in tourism mean?
“Accessibility in tourism enables people with access requirements, including mobility, vision, hearing and cognitive dimensions, to function independently and with equity and dignity through the delivery of universally designed tourism products, services and environments. This definition is inclusive of all people including those travelling with children in prams, people with disabilities and seniors.”
Darcy and Dickson (2009, p34)
Accessibility Quality & comfort Feature in tourism
Setting standards therefore, evaluating and monitoring accessible tourism practices allows to deliver better products not only for tourists with disabilities and reduced mobilities. Following the principle that travellers with disabilities or impairment should have access to the same tourist offers as other visitors. And the existence of standardized and reliable information on accessibility allows the destination to advertise the presence of accessible facilities and attract through any available channels.
An inclusive tourism destination works to offer positive travel experiences to people with different needs by addressing them from various perspectives, and by providing design and service solutions that aim to cover as many different needs as possible.